IT Support Specialist

Job Title: IT Support Specialist


  • $28 – $35/hr


  • Responsible for work order entry, call information gathering, hardware problem resolution, network troubleshooting, work order assignments, status reporting, and timely resolution of open help desk entries.
  • Assist with hardware roll out and the setting up of hardware.
  • Function as a key member of the team and escalation point to provide day-to-day operation of corporate production systems.
  • Respond to and resolve operational problems and adhere to service level agreements.
  • Ensure capacity and stability of corporate and production systems environment is maintained at an acceptable level.
  • Perform Microsoft Windows system administration, installation, upgrades, patching, turning, and troubleshooting on production workstations.
  • Participate in planning and testing system and application-level upgrades.


  • Bachelor’s degree from a four-year college or university and 2-3 years related experience.
  • Must have a good understanding of personal computers and associated hardware.
  • Knowledge of software configuration and troubleshooting required.
  • Working knowledge of Microsoft Office applications.
  • Exposure to Microsoft Windows (server and workstation) and basic network trouble shooting procedures are required.
  • Knowledge of Apple iOS and Android operating systems
  • Strong verbal and written communication skills.
  • Proven Project Management skills and strong solving skills, people skills and the ability to work independently.


  • Bachelors or better (required).

For more info and to apply, click here.

Ruiz Foods is an equal opportunity employer.
EOE: Male, Female, Vets, Disabled (M/F/V/D).
Ruiz Foods enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.

El Monterey®, Tornados®, and Ruiz 4 Kids® are trademarks owned by Ruiz Food Products, Inc., registered in the United States and other countries. Artisan Bistro®, Three Bold Brothers™, and Not Your Nonna's™ are trademarks owned by Ruiz Brands LLC, registered in the United States and other countries, and licensed for use by Ruiz Food Products, Inc.