Customer Relations Management Representative

Job Title: Customer Relations Management Representative

COMPENSATION: $20.00 – $30.00/hr DOE


  • Daily communication with Customers, Sales, Transportation, Warehouse and Brokers.
  • Process and maintain orders for accuracy.
  • Utilize system reports to perform various job functions managing order exceptions.
  • Facilitate price discrepancies, customer deductions and process check requests as applicable including supporting documents verification in accordance to department standard operating procedures.
  • Work closely with Logistics to ensure customer requests are met such as on time deliveries and case fill.
  • Work closely with production planning and the warehouse teams to ensure customer order requirements are met.
  • Cross functional responsibilities for the day-to-day responsibilities.
  • Ad-Hoc Customer Service reporting and analysis.
  • Meet department goals and objectives.


  • 3-5 years of applicable experience. CPG experience a plus.
  • Passion for Customer Service
  • Excellent communication skills, verbal & written.
  • Excellent organizational and time management skills.
  • Familiarity with standard business computer software (Excel, Word, Outlook)
  • M3 experience a plus.
  • Excellent multi-tasking skills in a fast-paced environment

For more info and to apply, click here. 

Ruiz Foods is an equal opportunity employer.
EOE: Male, Female, Vets, Disabled (M/F/V/D).
Ruiz Foods enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.

El Monterey®, Tornados®, and Ruiz 4 Kids® are trademarks owned by Ruiz Food Products, Inc., registered in the United States and other countries. Artisan Bistro®, Three Bold Brothers™, and Not Your Nonna's™ are trademarks owned by Ruiz Brands LLC, registered in the United States and other countries, and licensed for use by Ruiz Food Products, Inc.